Privacy notice

This notice explains how Alta Semita Ltd uses personal information submitted through this website. Alta Semita Ltd is the controller of that information. The company is registered in England and Wales under company number 11956671, with its registered office at 41 East Croft House, 86 Northolt Road, Harrow, England, HA2 0ER.

For questions about this notice or how we use your personal information, please contact support (at) altasemita.ltd.

What we collect

When you send an enquiry we keep what you type into the form: your name, work email address, organisation and its type, the reason for your enquiry, the area you are interested in, your message and, if you give it, your phone number. We also keep the page you sent it from and, if you arrived from a campaign link, its source, medium and campaign name.

We do not use tracking cookies or third-party analytics, and we do not record anything else about your visit.

Why we use it, and our lawful basis

We use your details only to answer your enquiry and to follow it up. Our lawful basis is our legitimate interest in responding to people who contact us, or taking steps at your request before entering into a contract.

Who sees it

Our staff who handle enquiries. Our email and hosting providers process it on our behalf. We use Amazon Web Services (AWS) to host our website through Amazon Lightsail in its London, United Kingdom region. We also use Amazon Simple Email Service (SES) to send website-generated emails. We use Microsoft 365 to manage business email and correspondence, with mailbox content stored at rest in the United Kingdom.

How long we keep it

We keep enquiries for 24 months, then delete them automatically. If an enquiry becomes a working relationship, we will tell you how we use your details from then on.

Your rights

You can ask to see the information we hold about you, to correct it, or to delete it, and you can object to how we use it. To do any of these, send an enquiry and choose “Other” as the reason. You can also complain to the Information Commissioner’s Office (ico.org.uk).

Last updated: 11 November 2026